Frequently Asked Questions

Welcome to our FAQ page. Here you can find answers to most common questions customers have regarding our services.

Do I need a license to use a mobility scooter or powerchair?

No. You don’t need a license to drive a mobility scooter or powerchair.

What mobility scooter models do you have?

You can have a look at the mobility equipment we offer by visiting our mobility hire section. If you want to buy instead, please contact us and send us your enquiry.

How can I hire a mobility scooter from you?

You can hire a mobility scooter by going to our mobility hire section and pick the scooter you like, then click on the book now button.

Are your mobility scooters insured?

Yes. All of our mobility scooters are insured.

How to properly choose a mobility scooter?

If you need assistance on what mobility scooter or equipment you need, you can either visit our contact page and send us your enquiry or you can give us a call or if you are nearby, you can visit us and we will help you choose the right mobility equipment for you.

What is the price for servicing/repairing a mobility scooter?

For repairs, the price will depend on the type of reparation. For servicing your mobility scooter, the price will depend on the type of mobility scooter you have and the type of service, whether it is a full service or a quick service. Form more information, please Contact us

Do you offer in-home repairs/servicing?

Yes. Although it depends on how complex the repair or service is. Normally for simple things like battery replacement and quick checkup, we do it in your home. For full service and more complex repairs, we do them in our workshop.

If I rent a mobility scooter, powerchair or wheelchair. Can you deliver?

At the moment we can only deliver if you are located or staying in Los Cristianos or Las Americas.

Do you sell spare parts for mobility scooters or other disability equipment?

We don’t, but we can assist you in where to get them.

How often should I get my mobility scooter serviced?

We recommend a yearly service. Also, to improve the lifespan of your mobility scooter, there’s some basic maintenance that you can carry out at home like:

  1. Keep it clean
  2. Check tire pressure
  3. Recharge battery after every use
  4. Always check the charger and the charger socket for normal charging.

Can't find what you look for? We invite you to contact us and send us your enquiry. We're looking forward to helping you.